SUPPORT DESK/ FREQUENTLY ASKED QUESTION'S

FLIGHT  FAQs
To know the answers of below question, please click once on respective question.
Q.1
Can I purchase a ticket online?
Q.2
How Can I make a reservation for my trip?
Q3
Can I call in and make my reservation?
Q4
Can I make reservation for Last minute travel?
Q5
Can I make reservation for Unaccompanied minor on your Website?
Q6
Can I make a reservation going into/out of Multi cities?
Q7
Are the Taxes included in Fares or not?
Q8
What Airfare will be printed on the ticket?
Q9
How do I know if my ticket has been issued?
Q10
Can I hold more than one reservation?
Q11
Can I make a reservation with a stopover?
Q12
How do I add additional passengers to an existing air or hotel booking?
Q13
Can I get special Promotional /Negotiated fare?
Q14
Do I have option to choose Electronic ticket or Paper ticket?
Q15
How can I get the receipt of the ticket purchased some time ago?
Q16
Do i need to purchase a ticket for my baby (infant) who is traveling with me?
Q17
My confirmation shows paper ticket. I have not received it yet. When will i receive my paper ticket?
Q18
Do I need to reconfirm my flight?
Q19
How do I know If the airline changes my itinerary/Change in flight schedule?
Q20
How do I change my date of travel after purchasing my ticket?
Q21
I want to cancel my Trip as I will not be able to travel on the original date and I don't have any future date of travel yet.
Q22
Does my unused/partially used non refundable ticket have any value?
Q23
I have made an online reservation and I have not received a confirmation. What should I do?
Q24
How do I know my reservation is confirmed/How can I access my reservation on line?
Q25
What should I do when the name/s are spelt incorrectly?
Q26
How can I request for special meals and also can I request separate special meals for each passenger booked in one reservation?
Q27
Can I earn frequent flyers miles on the tickets purchased through flykolkata.com?
Q28
Can I use Travel Vouchers, Certificates or frequent flyers miles to purchase my ticket through flykolkata.com?
Q29
Can I upgrade my ticket purchased through flykolkata.com?
Q30
Why did the fare changes at purchase time?
Q31
Why can't I book Southwest and Jet Blue?
Q32
I am trying to book a reservation but I keep getting error massages. What should I do?
PAYMENT FAQ'S
Q.1
Credit Card acceptance?
Q.2
Why do I need to fax in an authorization ?
Q3
When will my Credit Card be charged after making the reservation?
Q4
What happens if my credit card is declined?
Q5
Why are there multiple charges on my credit card?
Q6
Can I pay for my ticket using two different credit cards?
Q7
Some one called from flykolkata.com and left a massage on my voice mail. Why are are contacting me?
Q8
My credit Card has been charged twice for the same reservation. What should I do?
Q9
Can I make reservation and pay later?
Q10
Can I make a reservation for some one else?
Q11
Can I pay for some one else?
Q12
Can I pay with check or cash.
GENERAL FAQ'S
Q.1
Do you offer Group Discounts?
Q.2
Do you offer Child fare/Infant fare.
Q.3
Do your offer Student Discount/Senior's Discount/Bereavement fares.
Q.4
Do your offer Student Discount/Senior's Discount/Bereavement fares.
Q.5
How can I save on Business or Fist class tickets?
Q.6
What are the baggage allowance rules ?
Q.7
What happens if I missed my flight because I was late?
Q.8
What happens if I miss my flight because of delayed connecting flight?
Q.9
How long should I wait for a refund on my credit card after applying for a refund on a refundable ticket.
Q.10
Privacy Policy:
Q.11
What documents do I need to go through airport security?
Q.12
Whom to contact for help while I am traveling?
Q.13
There is a schedule change on my itinerary, will I get a new ticket for my new flights?